A single queue
Till, pad, kiosk and online orders, time-stamped.
Solution — kitchen display
The kitchen display that replaces paper tickets
The UNITICE KDS, for kitchen display system, receives on a single touch screen the orders from the till, the pad, the order kiosk and the web. The kitchen sees what to prepare, at which station and for how long.
The kitchen display
Orders from every channel arrive on the same screen, in a light or dark theme. The summary shows what remains to be started, and each ticket tracks its time.
Production without paper tickets
Till, pad, order kiosk and web send their orders to the same touchscreen. The kitchen sees what to prepare, at which station, and for how long.
Split by station
Hot, cold, bar.
Timer per order
Overrun alert.
Customer pickup screen
The customer sees their order is ready and comes to collect it, without waiting at the counter.
| Paper receipts | UNITICE | |
|---|---|---|
| Orders in the kitchen | One ticket per channel, to be sorted | Till, pad, order kiosk and web on a single queue |
| Breakdown by station | By hand | Hot, cold, bar |
| Preparation time | Not measured | Timer per order, overrun alert |
| Order ready | Call at the counter | Customer pickup screen |
Frequently asked questions on the kitchen display
What is a KDS?
A kitchen display system: the screen that replaces paper tickets in the kitchen. The UNITICE one receives orders from the till, the pad, the order kiosk and the web.
Are orders divided by station?
Yes: hot, cold, bar.
How to spot a late order?
Each order has its timer, with an overrun alert.
Does the customer see that their order is ready?
Yes. The customer pickup screen shows them their order is ready: they collect it without waiting at the counter.
What sends orders to the kitchen
POS software
Fast touch checkout, on a tablet or till screen.
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Order kiosk
Self-service ordering in the dining room — shorter queues, average basket up depending on your catalogue and your customers.
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Online ordering
Click and collect and delivery, linked to the same catalogue.
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Menu board (AI)
The dining-room menus, updated from the back office.
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