Solution — online ordering

Your online ordering site, with no commission per sale

With UNITICE, your customers order and pay from their phone, and collect in store or by delivery. Unlike platforms, you keep the margin, the customer file — and the same catalogue as the till.

Female employee handing a takeaway order to a customer at the counter

Online ordering

The same catalogue is displayed on computer, tablet and phone, in a light or dark theme. The collection slot is shown, and the basket stays visible on the right on a large screen.

Online ordering on a computer, light theme, pickup slot and basket on the right
Computer: light theme, then dark theme. Basket on the right.
Online ordering on a tablet, light theme
Tablet: light theme, then dark theme.
Online ordering on a phone, light theme
Phone: light theme, then dark theme.

The path

On the phone, the item record selects the size and the add-ons. The business account shows the discount and the company basket.

Order on a phone: choice of size and extras
Phone: size and add-ons before adding.
Business account: item search, trade discount and basket
Business account: search, discount and basket.

Takeaway

The video follows a takeaway order from the phone.

Takeaway order, from the phone.

What you manage yourself

In your back office, on a computer, tablet or phone: you change a price, a product or a setting, your ordering site follows at once.

Shared catalogue

The products enabled for the web, with their price by mode.

Order flow

Steps and forms of the site, configured for you.

Web promotions

Promo codes and coupons, limited to the web channel if you wish.

Web channel sales

Revenue, share and average price of online orders.

Kiosk and web

Your customers order on their own, step by step.

Products, details, table, confirmation: a guided path, the same on the kiosk and on the web.

Statistics

Each channel, its figure.

Counter, kiosk, web: turnover, share and average price of each channel, for the period you choose.

What online ordering does

Synchronised catalogue

The same menu as the till and the order kiosk, up to date within the second. An out-of-stock product is hidden, or greyed out with or without the “Victim of its own success” badge.

Scheduled collection

The customer chooses their time slot; orders arrive in the kitchen at the right time, not all at noon.

Online payment

Bank cards, Apple Pay, Google Pay, dematerialised meal vouchers. Payment taken before collection.

Your brand, your domain

Your colours, your logo, your customer file.

Connected loyalty

Points earned online are spent in the shop, and the other way round.

Optional delivery

Delivery zone, fees by distance, or handover to your own couriers.

Delivery platform or your own online ordering?
Delivery platformsUNITICE
Commission per order 20 to 30 % 0 %
Customer file Platform ownership Yours
Your brand Lost among competitors Your site, your domain
Catalogue and prices Double keying Synchronised with the till
Loyalty None Shared points online and in the shop

Frequently asked questions on online ordering

Does the online ordering site take a commission per sale?

No: 0 % commission per order. You keep the margin and the customer file.

Which online payment methods are accepted?

Bank card, Apple Pay, Google Pay and dematerialised meal vouchers, payment taken before collection.

Does the site have the same menu as the till?

Yes. The catalogue is synced with the till and the kiosk, up to date within a second. A sold-out product is hidden, or greyed out.

Can you offer click and collect and delivery?

Yes. The customer chooses their pickup slot. Delivery is optional: a zone, a charge by distance, or handover to your own couriers.

Is the site in my name?

Yes: your colours, your logo, your domain and your customer file.

Take back control of your online ordering

Site put online from your existing catalogue.