Hardware

Who installs and repairs your till, card terminal or kiosk on site?

UNITICE, the multi-OS cloud checkout platform, works with a network of partner installation technicians across France. They set up and configure the till, the card terminal, the order kiosk and the screens, train your staff and repair your equipment, even if you use another solution.

  • Phone diagnosis from the first contact
  • Technician on site if needed
  • Flat-rate call-out

How a call-out works

  1. You contact us

    You describe your business, your hardware and what is wrong, or what you want to install.

  2. Phone diagnosis

    A technician goes through it with you. Depending on the situation, the fault is fixed during the call.

  3. On-site call-out

    If a visit is needed, a partner technician near you comes out as quickly as possible, depending on the situation.

  4. Everything is checked with you

    Sales, payment, printing and screens are tested in front of you before the technician leaves.

Till and card terminal

Setting up the till, pairing the card terminal, configuring payment methods and receipts.

Order kiosk

Installing the kiosk, built-in payment, menu and photos in place, link to the kitchen.

Menu boards and kitchen displays

Mounting, connecting and setting up the screens, so every order reaches the right station.

Network and printers

Wi-Fi, cabling, receipt and kitchen printers: that is often where a fault comes from.

Staff training

Everyday tasks shown on your own hardware, with your products and your prices.

Repairing another solution

Diagnosis and getting the hardware working again, whatever software is installed.

Equipped with another solution?

Repairs are open to everyone, UNITICE customer or not. The technician diagnoses the fault and gets the hardware and network working again. Anything that depends on another publisher's software remains their responsibility.

If you would rather switch, UNITICE runs on the hardware already in place, on Android, Windows, Linux or in a browser: you can keep your till and card terminal.

Hours

Call-outs take place on weekdays, during the day.

Frequently asked questions

Do you need to be a UNITICE customer to call a technician?

No. Repairs are open to everyone, including businesses equipped with another solution.

How much does a call-out cost?

Call-outs are charged at a flat rate, except in special cases. The rate depends on what needs doing: describe your situation to find out.

How quickly does a technician come out?

As quickly as possible, depending on the situation. After a first contact, the diagnosis is done by phone, and many faults are fixed then, without a visit.

Who are the technicians?

Partner installation technicians working with UNITICE, all across France. The one who comes out is chosen near you.

Is installation included in the subscription?

Remote installation is included. On-site installation, with staff training, is an option.

By city

Aix-en-ProvenceCours Mirabeau, markets, Les Milles: in Aix-en-Provence, UNITICE, multi-OS cloud checkout, installs tills and wireless card terminals on your hardware, a kiosk if needed, and repairs even another till.ReadAjaccioPort, citadel, Sanguinaires: in Ajaccio, UNITICE, multi-OS cloud checkout, delivers to Corsica and installs tills, kiosks and card terminals on site before the season, and repairs even another till.ReadAngersDoutre, Ralliement, Belle-Beille: in Angers, UNITICE, multi-OS cloud checkout, installs just what you need on your hardware, a tablet till, card terminal or kiosk, and repairs even another till.ReadBastiaPlace Saint-Nicolas, Vieux-Port, ferries: in Bastia, UNITICE, multi-OS cloud checkout, delivers to Corsica and installs tills, kiosks and card terminals on your hardware, and repairs even another till.ReadBordeauxChartrons, Capucins, quaysides: in Bordeaux, UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals on your hardware, at the counter as on the terrace, and repairs even another till.ReadClermont-FerrandJaude, Saint-Pierre, Cézeaux: in Clermont-Ferrand, UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals linked together on your hardware, and repairs even another till.ReadDijonLes Halles, cellars, Toison d'Or: in Dijon, UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals on your hardware, from table service to takeaway, and repairs even another till.ReadGrenobleCampus, Presqu'île, Halles Sainte-Claire: in Grenoble, UNITICE, multi-OS cloud checkout, installs kiosks, tills and online ordering on your hardware for the lunchtime rush, and repairs even another till.ReadLe HavreBeach, cruise calls, docks: in Le Havre, UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals on your hardware, with a menu you can change remotely between seasons, and repairs even another till.ReadLilleVieux-Lille, friteries, Euralille: in Lille, UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals on your hardware, ready for the Braderie, and repairs even another till.ReadLyonA bouchon on the Presqu'île or a counter at Part-Dieu: UNITICE, multi-OS cloud checkout based in Lyon, installs tills, kiosks and card terminals on your hardware, trains your staff and repairs even another till.ReadMarseilleVieux-Port, beaches, Vélodrome: in Marseille, UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals on your hardware before the season, trains your seasonal staff and repairs even another till.ReadMonacoPort Hercule, hotels, Fontvieille: in Monaco, UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals on your hardware, on the same terms as in France, and repairs even another till.ReadMontpellierComédie, Triolet, Odysseum: in Montpellier, UNITICE, multi-OS cloud checkout, installs tills, kiosks and online ordering on your hardware, from the terraces to the campuses, and repairs even another till.ReadNantesBouffay, Talensac, Île de Nantes: UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals in Nantes on your hardware, from crêperie to shopping mall, and repairs even another till.ReadNiceBeaches, Cours Saleya, port: in Nice, UNITICE, multi-OS cloud checkout, installs tills, kiosks and wireless card terminals on your hardware before the high season, and repairs even another till.ReadParisBistro, bakery or station counter: in Paris, UNITICE installs tills, kiosks and card terminals even in a small space, on your hardware, and repairs even another till, out to the inner suburbs.ReadReimsPlace d'Erlon, champagne bars, cathedral: in Reims, UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals on your hardware, bar and shop on the same till, and repairs even another till.ReadRennesLes Lices, Rue Saint-Michel, Beaulieu: in Rennes, UNITICE, multi-OS cloud checkout, installs tills, kiosks and online ordering on your hardware for your peaks, and repairs even another till.ReadSaint-ÉtienneIn Saint-Étienne, UNITICE, multi-OS cloud checkout, installs on the till already in place, adds a kiosk or card terminal on site and repairs even another till, from the city centre to Geoffroy-Guichard.ReadStrasbourgPetite France, Christmas market, European quarter: UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals in Strasbourg on your hardware, even in a chalet, and repairs even another till.ReadToulonPort, Mourillon, ferries: in Toulon, UNITICE, multi-OS cloud checkout, installs tills, kiosks and card terminals on your hardware for rush hours, and repairs even another till, around the harbour.ReadToulouseCapitole, Rangueil, Blagnac: in Toulouse, UNITICE, multi-OS cloud checkout, installs tills, kiosks and online ordering on your hardware for every rush hour, and repairs even another till.Read

An installation or a fault to sort out?

The first conversation is used for the diagnosis, which is often enough to get going again.