Frequently asked questions in Lyon
Can you keep your current hardware when switching to UNITICE?
Yes, if it works well: UNITICE runs on Android, Windows, Linux or in a browser. If not, hardware can be bought, or the old equipment taken back.
Who installs the solution in Lyon?
A partner installation technician working with UNITICE, chosen from the Lyon metropolitan area. They install the hardware, set up the solution for the way you serve and train your staff.
Do you work outside Lyon itself?
Yes, in the towns of the Lyon metropolitan area, such as Villeurbanne, Vénissieux, Caluire-et-Cuire, Bron or Saint-Priest. The full list is further down this page.
My till is from another publisher: can you repair it?
Yes for the hardware and network: the technician diagnoses and gets working again what can be fixed. Anything that depends on another publisher's software remains their responsibility.
How can you avoid a breakdown during the Fête des Lumières?
By having the installation checked the week before: till, card terminal, kiosk, printers and network. A breakdown on a busy evening costs far more than a check.
How much does a call-out cost in Lyon?
Call-outs are charged at a flat rate, except in special cases. Describe your situation to find out the rate.